To recover your password, please perform the following steps.
Note: Before you begin, the field labeled “Username” will be disabled, but the field labeled “Email Address” will be enabled. The username field will be enabled in a subsequent step.
- Enter your email address in the field labeled “Email Address” and click “Send verification code”.
- Enter the verification code sent to your email address in the field labeled “Verification Code” and click “Verify Code”.
- The field labeled “Username” will now be enabled. Enter your username in this field and click “Continue”.
- Enter your new password in the fields labeled “New Password” and “Confirm New Password” and click “Continue”.